CCI Support Services

Technical Support:

1. CCI offers standard technical support from 8:00am to 5:00pm CST Monday through Friday.
2. Customized technical support, including 24/7 coverage can be arranged through our Customer Support Department.

Telephone Support: 1-815-316-6398

E-Mail Support: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Additional Support Services: To access the following services, you must have a CCI support user ID and password.

Documentation:

MPOWR v5.0 Username and Password Agreement Form

MPOWR v5.0 Add a New Service Request Form

MPOWR v5.0 Provider Database Set Up Guide

MPOWR v5.0 Sample Reports (PDF format)

MPOWR v5.0 HMIS Program Entry Guide

If you are not a current customer and would like more information about our additional support services, please send your request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Software Downloads

The links on this web site are provided only for the convenience of CCI™ web site visitors. CCI™ has no interest in, responsibility for, or control over the linked-site. CCI™ makes no promises or warranties of any kind, express or implied, including those of merchantability and fitness for a particular purpose, as to the content of the linked-site. In no event shall CCI™ be liable for any damages resulting from use of these links even if CCI™ has been informed of the possibility of such liability.